54db Privacy Policy — Your data is our responsibility

54db is fully committed to protecting the privacy of users in Bangladesh. This policy explains in detail how we collect, store, and use your personal information.

Last Updated: January 2026

What information we collect

When you register on 54db, we collect basic account information including your name, mobile number, email address, and date of birth. Identity verification may require your National ID or passport details, which are stored exclusively in a secure, encrypted environment. While you use our platform, technical information such as your device type, operating system, browser version, and IP address is also recorded automatically. For Bangladeshi users, mobile banking numbers (such as Mobile Pay, Nagad, and Rocket) are collected to process transactions in BDT, and are kept secured to the highest standard.

Account Information
  • Name & mobile number
  • Email address
  • Date of Birth & National ID
  • User Preferences & Settings
Device & browser information
  • Device type & model
  • Operating system & browser
  • IP address & location data
  • Session time & activity logs
Payment Information (BDT)
  • Mobile banking number
  • Deposit & Withdrawal History
  • Transaction date & amount
  • Payment method type
Usage data
  • Gaming history & preferences
  • Active time on the platform
  • Click and navigation patterns
  • Support request history

How is your information used

54db uses the information it collects solely for specific, legitimate purposes and never for unnecessary or unauthorized activities. Your data is used to create and manage your account, verify transactions, and prevent fraud — all of which help keep the platform secure. We also use it to deliver personalized content and relevant offers based on your gaming preferences and history. Usage data is analyzed to resolve technical issues, improve platform performance, and provide customer support. As part of our responsible gaming commitment, we also use data to detect unusual behavior that may indicate a user needs protection.

Primary Reasons We Use Your Data

  • Ensuring account registration, verification, and management
  • Fast and secure BDT transaction processing
  • Preventing fraud, deception, and unauthorized access
  • Delivering a personalized gaming experience and relevant recommendations
  • Improving customer service and resolving technical issues
  • Meeting legal obligations and regulatory requirements
  • Monitoring usage patterns to promote responsible gaming

Learn about cookies & tracking technologies

The 54db platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device that help the platform recognize you on return visits. We use three main types of cookies: essential cookies (for login sessions and security), functional cookies (to remember your language preference and settings), and analytical cookies (to understand how the platform is used). You can disable cookies at any time through your browser settings, though this may limit some platform functionality. Data from third-party analytics tools is used only in aggregated, anonymized form and cannot be used to identify any individual directly.

Essential cookies

Essential for login, security, and session management.

Functional cookies

Used to remember your language preference and personal settings.

Analytical cookies

Helps analyze and improve platform usage patterns.

Data Storage & Security Measures

54db protects your personal information using industry-standard security technologies, including SSL/TLS encryption, firewall protection, and regular security audits. Your account password and payment details are always stored in encrypted form, and no 54db employee can ever view your full password. Access to data is strictly controlled, and only authorized personnel can access the information relevant to their role. Your data is retained for the period required under applicable Bangladeshi laws and regulatory guidelines, after which it is securely deleted. In the event of a security breach, we will take steps to notify affected users as quickly as the law requires.

Our Security Commitment

  • SSL/TLS encryption applied to all data transmissions
  • Passwords and payment details always stored in hashed form
  • Conducting regular third-party security audits
  • Automated alerts for suspicious logins and activity
  • Data deleted after the retention period in line with our data retention policy

When is information shared with third parties

54db does not sell your personal information or share it with third parties for advertising purposes. In certain circumstances, we may share limited data — for example, with payment processors and mobile banking providers to complete transactions. Game software providers may access limited technical data necessary to deliver their services, but are not permitted to use that data for their own purposes. Should Bangladeshi legal authorities or regulatory bodies require information as part of a legal order or investigation, we are obligated to cooperate in accordance with applicable law. All our third-party partners are bound by strict data confidentiality agreements and may only use your information to deliver the specific services they have been engaged for. Users will be notified in advance of any change in company ownership or merger.

Your Rights & Controls

54db believes every user should have full control over their own data. You can view and verify the information stored in your profile at any time, and request corrections through our support team if anything is inaccurate. You may also request deletion of your personal data by closing your account, though some information may need to be retained for a period of time due to legal obligations. You can opt out of marketing communications at any time through your account settings or by contacting support. For more details on how your data is processed, get in touch with our Help Center.

Right to access

View and verify the information we hold about you at any time.

Right to correction

Contact support to request an update to any incorrect or outdated information.

Right to deletion

Request permanent deletion of your personal data by closing your account.

Policy changes & updates

54db reviews this Privacy Policy periodically and may update it as needed. Changes may arise from legal developments, the addition of new services, or technical improvements — and the date of each update will be clearly displayed at the top of the page. For significant changes, we will send advance notice to your registered mobile number or email so you stay informed. Continuing to use the platform after a revised policy is published constitutes your acceptance of the updated terms. If you disagree with any changes, you may request to close your account and we will take the appropriate steps. We always prioritize transparency and are ready to answer any questions users may have.

Support & contact options

If you have any questions, concerns, or requests regarding this Privacy Policy, 54db's support team is always on hand to help. To request access to, correction of, or deletion of your data, reach out via the Help Center — we generally aim to respond within 72 business hours. You can also email us at [email protected] — displayed as plain text, not a clickable link. Our Help Center also has detailed guides and FAQs that can resolve many common issues quickly. 54db remains committed to providing the highest standard of privacy protection and trustworthy service to users in Bangladesh.

Contact by email

For any privacy-related requests or complaints, email us and we will respond as promptly as possible.

[email protected]

Help Center & FAQ

Visit our Help Center & FAQ section for answers to common questions and detailed guides.

Start Safe — Join Today

54db is ready to deliver Bangladesh's best and safest gaming experience. Enjoy our world-class games, cricket betting, and Live Casino — with your data fully protected every step of the way. Sign up today and step into a secure gaming world.

বাংলা